These conditions apply to individuals and individuals when booking as a group.
Participation Statement / Risk & Health Acknowledgement
When booking and participating in our activities you acknowledge that walking, like all outdoor activity, has a danger of personal injury. There are many variables including, but not limited to, weather, personal fitness level, terrain features and outdoor experience that must be considered prior to walking. You voluntarily choose to take part and are aware of and accept these risks and are responsible for your own actions and involvement.
Your booking, and participation on the day, are accepted on the understanding that you, and those you are booking on behalf of, are medically and physically fit to take part in the activity. You undertake to inform us if you have any medical or physical conditions which may affect your day walking (such as injury, diabetes, asthma, heart conditions, allergies, etc). If you have any concerns you should discuss this with us prior to booking and participating.
For those activities that take place in upland and mountainous terrain you are informed that the British Mountaineering Council Participation Statement says that: The BMC recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions.
Insurance
Angelina’s activities do not include any personal accident, cancellation, or personal insurance. Angelina is fully insured with public liability and professional indemnity. It is advised that you take out your own personal accident/cancellation insurance and travel insurance when booking that will cover you in the event of you having to cancel your trip for any reason.
Fees
Only on receipt of a completed booking form and deposit or full payment will a place be guaranteed.
For group bookings, each individual must complete a booking form.
Change of Activity and/or Activity Date by the Customer
A customer may apply, in writing, to change activity or activity dates as long as the original booking is more than 4 weeks from the date of the request. Any requests to change course or course dates within the 4 week period will be dealt with under the terms and conditions relating to cancellation by the customer.
Cancellation by the Customer
A cancellation by the customer must be in writing. Once notified of the cancellation in writing, Angelina will try to resell the activity place(s). In the event that Angelina is able to resell the activity place prior to the commencement date, the customer will receive a full refund. In the event that Angelina is unable to resell the activity place(s) prior to the activity commencement date the customer will be charged the following cancellation fees:
Where notice is more than 4 weeks, a full refund will be given.
Where notice is less than 4 weeks, no refund will be given.
Cancellation by Angelina
Whilst every attempt is made to ensure that advertised activities actually run, Angelina will notify the customer of cancellation as soon as possible where it believes on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for the activity.
In the unlikely event that Angelina has to cancel your course, you will be offered either a full refund or another date.
Angelina will not be liable for any travel or accommodation related expenses.
Photographs
We may take photos on our events and may use them for promoting Angelina’s activities, including on our website & social media. These photos may feature participants, although when we publish images we never include identifying information (unless you want us to). By signing up to this activity you agree to us taking and using such photos. If you do not wish to feature in our photos please inform us at the start of the activity.
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